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ManageEngine SupportCenter Plus 6.5
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-27
Last Updated: 2008-06-02
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
Priorganizer 1.6
Finally a To-Do List Mgr that Doesn't Get In The Way. With unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It's so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan. With an extremely convenient, fluid and intuitive interface you'll be up, running and getting organized in seconds!
Released: 2006-10-08
Last Updated: 2008-05-04
License: $29.95
Publisher: RiaForm Technology, LLC
Language: English
Platform: Windows
Requirements: .Net Framework (1.1 or higher), 128Mb RAM, 4Mb Free Disk Space
Install: Install and Uninstall
Lessons Learned Server for Windows 1.0.5
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.
Released: 2006-11-27
Last Updated: 2007-02-27
License: $360.00
Publisher: LessonsLearnedServer
Language: English
Platform: Windows
Requirements: Apache, MySQL and PHP
Install: Install and Uninstall
Lessons Learned Server for Linux 1.0.5
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.
Released: 2006-11-27
Last Updated: 2007-02-27
License: $360.00
Publisher: LessonsLearnedServer
Language: English
Requirements: Apache, MySQL and PHP
Install: Install and Uninstall
Adventnet ManageEngine ServiceDesk Plus 5.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-27
Last Updated: 2008-04-25
License: Freeware
Publisher: AdventNet Inc
Language: English
Platform: Windows
Requirements: P III 1Ghz and above, 256 MB RAM
Install: Install and Uninstall

Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...

Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work

Universal FAQ Manager 2008 2.1
Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money while delivering higher levels of customer satisfaction. Worth it? Return on investments often are 1,000%. Any business today must get customer service right or will not be around tomorrow.
Released: 2008-02-14
License: $197.00
Publisher: Universal FAQ Manager 2008
Language: English
Platform: Windows
Requirements: ASP.NET 1.1, SQL Server
Install: No Install Support
Pagico (Basic) 2.1.0626
Pagico (Basic) is the lite version of Pagico (Standard). It comes with exact features for you to manage all kinds of your data (take notes make lists or To-Do lists, make outlines or plans, and manage documents), build your own knowledge base.Pagico allows you to centralize your stuff in "topics", and manage your topics with extremely powerful feature - "TagExplore", which automatically generates tree views out of your tags on the fly.
Released: 2007-06-27
Last Updated: 2007-10-31
License: $29.95
Publisher: Pagico Software
Language: English, ChineseSimplified, French, German, Japanese
Platform: Windows
Requirements: Internet Explorer 6+
Install: Install and Uninstall
Personal Knowbase Reader 3.0.3
Personal Knowbase Reader is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use.
Released: 2006-01-24
Last Updated: 2006-12-16
License: Freeware
Publisher: Bitsmith Software
Language: English
Platform: Windows
Requirements: No special requirements
Install: Install and Uninstall
NewWayService 3.23
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService is incontestably the top solution for all organizations who care about the quality of their service.
Released: 2006-04-01
Last Updated: 2008-04-07
License: $227.00
Publisher: OroLogic Inc.
Language: English, French
Platform: Windows
Install: Install and Uninstall
Help Desk for IIS 2.0
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.
Released: 2007-07-06
License: $199.00
Publisher: MIS Utilities
Language: English
Platform: Windows
Requirements: Installed and run Microsoft Internet Information Services
Install: Install and Uninstall
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